Online Store | Cancelling a Reservation

Cancelling a Reservation made through Finnkino's Online Store 

You can cancel your reserved tickets from your "My Page".

  • Go to your  My Page.
  • Log in with your username.
  • Choose  My Reservations.
  • Open your reservation details. 
  • Select the tickets you want to cancel (by default all the tickets are selected). 
  • Chooce "Cancel selected tickets". 

Can I cancel and get my money back for the tickets which I bought online? 

Paid tickets cannot be returned. The tickets do not have a cancellation right because the purchase is a free time service at a given time.

In exception situations (illnesses or tickets purchased for the wrong show), you can exchange the tickets or cancel them at at any of Finnkino’s cinemas free of charge latest an hour before the movie starts. If this is not possible, the tickets can also be cancelled by calling Kinolippu (0600 007 007, 1,99€/min) before the start of the movie.

Attention! Kinolippu opening hours Mon-Thu 12-18, Fri-Sun 10-18.